What types of complaints can I file with the MTA?
An example of an AI chatbot conversation about MTA complaint types.
What types of complaints can I file with the MTA?
You can file complaints about service delays, cleanliness, safety issues, and fare disputes.
How do I report a safety issue on the subway?
You can report safety issues by calling the MTA's customer service or using their online complaint form.
Is there a specific department for cleanliness complaints?
Yes, cleanliness complaints are handled by the MTA's maintenance department. You can reach them through the same channels.
Can I file a complaint anonymously?
Yes, you can file complaints anonymously through the MTA's online form.
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