What are some effective negotiation techniques for resolving conflicts?
Effective negotiation techniques include active listening, finding common ground, and using 'I' statements.
Can you explain how active listening works in negotiations?
Active listening involves fully concentrating, understanding, and responding thoughtfully to the speaker, which builds trust.
What are 'I' statements and how do they help?
'I' statements express your feelings without blaming others, which can reduce defensiveness and promote open dialogue.
Are there any specific strategies for finding common ground?
Yes, strategies include identifying shared interests, brainstorming solutions together, and being open to compromise.
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