What are some real-life examples of soft skills in leadership?
Soft skills in leadership include communication, empathy, and adaptability. For instance, a manager who actively listens to team concerns fosters a supportive environment.
Can you give me a specific example of a leader using empathy?
Sure! Satya Nadella, CEO of Microsoft, emphasized empathy in his leadership style, which helped transform the company culture and improve employee engagement.
How about communication skills? Any examples?
Absolutely! Indra Nooyi, former CEO of PepsiCo, was known for her clear and transparent communication, which helped align her team with the company's vision.
What about adaptability? Can you share an instance?
Certainly! During the COVID-19 pandemic, many leaders, like Zoom's Eric Yuan, quickly adapted their strategies to meet the sudden demand for remote communication tools.
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