How can I handle customer objections during a sales call?
An example of an AI chatbot conversation about handling sales objections effectively.
How can I handle customer objections during a sales call?
Handling objections is crucial in sales. Can you share a specific objection you've encountered?
Customers often say they can't afford my product.
Acknowledge their concern and ask about their budget. You can also highlight the value and ROI of your product.
What if they still refuse after that?
If they still refuse, ask open-ended questions to understand their hesitation better. This can help you address their specific concerns.
Can you give me an example of an open-ended question?
Sure! You could ask, 'What features are most important to you in a product like this?' This encourages dialogue.
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