How can I effectively train my sales team to give and receive feedback?
Training your sales team on feedback involves structured sessions, role-playing, and real-time practice. Start with workshops on the importance of feedback.
What specific techniques should I teach them?
Focus on techniques like the 'sandwich method' for delivering feedback, active listening skills, and setting clear expectations.
How can I measure their improvement in feedback skills?
You can measure improvement through regular feedback sessions, peer reviews, and tracking performance metrics before and after training.
What tools can assist in this training process?
Consider using tools like feedback apps, role-playing software, and performance tracking systems to enhance the training experience.
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