What are the common mistakes in using empathy maps?
An example of an AI chatbot conversation about common mistakes in using empathy maps.
What are the common mistakes in using empathy maps?
Some common mistakes include not involving the right stakeholders, oversimplifying user emotions, and failing to update the map.
How can I ensure I involve the right stakeholders?
Identify key user groups and invite representatives from each group to contribute their insights during the mapping process.
What should I do if I realize my empathy map is outdated?
Schedule a review session with your team to gather new insights and update the map based on recent user feedback.
Can you give me an example of a well-done empathy map?
Sure! A well-done empathy map includes detailed sections for what users say, think, feel, and do, based on real user research.
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