How can I resolve conflicts through dialogue?
Resolving conflicts through dialogue involves active listening, empathy, and clear communication. Can you share a specific conflict?
I often argue with my colleague over project decisions.
It's important to approach the conversation with an open mind. Try to understand their perspective and express your own calmly.
What if they don't listen to me?
If they seem unresponsive, focus on finding common ground and ask open-ended questions to encourage dialogue.
Can you give me an example of an open-ended question?
Sure! You might ask, 'What are your thoughts on the direction of this project?' This invites them to share their views.
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