How can I handle difficult HR conversations effectively?
It's important to approach difficult HR conversations with preparation and empathy. What specific situation are you facing?
I need to address a performance issue with a team member.
Start by gathering specific examples of the performance issues. Have a private meeting and express your concerns clearly and respectfully.
What if the employee becomes defensive?
If they become defensive, remain calm and listen to their perspective. Acknowledge their feelings and steer the conversation back to the facts.
Any tips for following up after the conversation?
Yes, follow up with a summary of the discussion and agreed-upon action steps. Schedule a check-in to monitor progress.
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